Can ping but not rdp over vpn. Dec 11, 2024 · I can ping and browse to both.


Can ping but not rdp over vpn. Nov 11, 2024 · If the client computer keeps disconnecting when connected to a remote desktop PC, especially via the VPN, this post will help you resolve the issue. If you can’t ping either by IP or by DNS you may need to make sure whatever subnet the VPN connects to has a static route to talk to the LAN subnet. Look into the policy menu on the left, need a policy from ssl vpn to the server or network where the server resides allowing rdp traffic if not just all traffic. Before diving into troubleshooting, it’s essential to have a clear understanding of what RDP requires. The firewall is a Fortigate 60F and we are using the Forticlient VPN. I did create an IPv4 policy to allow RDP+PING from the internal network interface to the SSL-portal interface, and it still doesn't work. Solu Sep 25, 2018 · Hi, I have a user with Windows 10 on HP laptop. Nov 7, 2024 · The really strange thing is that if I ping the workstation, (which it replies) then i can get the RDP to work. Jan 10, 2025 · In this article, we’ll explore possible causes, troubleshooting steps, and fixes for when your Remote Desktop can ping but not connect. Check if you can at least ping the VM first . exe) directly) I can ping the systems via the VPN connection, as well as use other services (e. Apr 18, 2024 · How can you resolve the issue of RDP not working over VPN? This article provides five solutions to ensure that RDP can function normally over VPN. Some VPNs may block certain types of traffic for security reasons. psping HOSTNAME:3389 gives 100% success. Any suggestions would be great, thanks in advance. As of right now it s Dec 31, 2020 · The laptops can be in a public or private connection state and have a separate firewall profile/policy that does NOT allow RDP incoming connections. for SVN servers, Jenkins, etc). I ran wireshark on the destination computer The PC I am remoting into. He is also often complaining about his account being locked randomly without him doing anyting (i didn’t believe this part before remote connection problems) Any idea? Aug 26, 2021 · Assuming it's a Windows VM, have you checked Windows Firewall allows RDP access? Any anti-virus software installed that could have a software firewall built in? Usually it's not the NSG as once connected Azure treats the VPN client as part of the same VNET so the VNET Allow All rule will let the traffic through unless you have a deny rule above that. Hence why we can ping hosts, but not RDP, browse web, etc. In the steps below, we’ll dive into practical fixes that help you restore and optimize remote connectivity with confidence. I can ping his machine, but cannot connect to it via any remote service such as RDP, PSEXEC or powershell. Any ideas? May 3, 2016 · 3 When I RDP into a machine on my client's network, there are a bunch of PCs on the network I can access by name (e. Dec 13, 2024 · It’s rather frustrating if you find that you can ping but cannot remote desktop. They are able to ping the server, but not RDP to it. For this, the primary DNS and the hostname of the dns server were configured in the ssl vpn portals >> "dns split tunneling" option. Sep 12, 2023 · Check VPN Settings: Make sure your VPN is configured to allow RDP traffic. MSB) through the IP address. I use a VPN called GlobalProtect to connect to my work computer. However when I connect over VPN on my local PC none of these machine names are resolvable, but I can ping their IP addresses without issues. Jan 18, 2021 · I've been having an issue with RDP on Windows 10. Dec 29, 2023 · This article provides a solution to an issue where RDP between Windows 11 PC connected via IPsec Dial-up fails while the rest of the services such as ping work fine. If so, you can take on ore more of the seven solutions to repair RDP, which can be time-consuming. Also, I'm not sure what it's doing, but it does seem to be blocking the entire TCP stack over the VPN connection. That will fix ur issue since u can’t even ping it at this point, won’t be able to establish an rdp connection if you can’t even ping it to begin with typically. You can also try checking the “Send all traffic over VPN connection” option in your VPN settings. We are Windows 11 for workstations. When I RDP from the LAN I get the following 2 packets initiating the session and it works fine Now when I connect over the VPN I get the following So you can see the destination computer RECEIVES the RDP request but just chooses not to respond. If I reboot I then have to ping again before I can get it to connect. Dec 4, 2021 · (NOTE: it works only for existing RDP-Files, that also worked in the past, but not via the app (mstsc. However, we have a machine currently at a customer site that is connected via VPN, and I can't get RDP to work from the internal network to the remote machine on the VPN. Jul 6, 2025 · Solving RDP over VPN not working isn’t just about access; it’s about stability, security, and how to increase RDP performance across real-world network conditions. I can connect to the VPN fine and I can ping my remote computer using ping <remote computer address> successfully. ScopeWindows 11, FortiOS, FortiGate, IPsec Dial-up. g. So what I am saying is users are using a laptop to take over their office computers via RDP through a secure l2dp VPN. Could you help me with this question: you want to access the rdp by hostname and not by IP when we connect by vpn ssl. However, when… This works, no problem. Issue is not observed between the devices running on older versions of Windows. At random sometimes these users will have RDP access after connecting to the VPN, but next time they wont. Sep 3, 2014 · If not by DNS name then you would need to populate DNS servers for the VPN connection. Dec 11, 2024 · I can ping and browse to both. Jul 23, 2020 · We recently started having issues with some VPN users where they are not able to RDP to a server when connected to VPN. njsy wqlzr wxvz6b wv5fa owr4aeu2 jeuhc 14mq eks11 hbbcbj udi